{"id":387,"date":"2026-06-17T00:42:35","date_gmt":"2026-06-17T00:42:35","guid":{"rendered":"https:\/\/rdp.in\/gpu-mart\/build-to-order\/"},"modified":"2026-06-17T00:42:35","modified_gmt":"2026-06-17T00:42:35","slug":"build-to-order","status":"publish","type":"page","link":"https:\/\/rdp.in\/gpu-mart\/build-to-order\/","title":{"rendered":"Build-to-Order \/ Custom Configuration Policy"},"content":{"rendered":"<style>.gm-policy{max-width:900px;margin:0 auto;line-height:1.7;color:#3a3a3a;font-size:16px}.gm-policy .gm-eyebrow{color:#d82228;font-weight:700;font-size:12px;letter-spacing:.1em;text-transform:uppercase;margin:0 0 4px}.gm-policy .gm-meta{color:#6a6a6a;font-size:13px;margin:0 0 18px;border-bottom:1px solid #e2e2e2;padding-bottom:14px}.gm-policy h2{color:#111;font-size:22px;font-weight:700;margin:26px 0 10px}.gm-policy p{margin:0 0 12px}.gm-policy a{color:#d82228;text-decoration:none}.gm-policy .lead{font-size:17px}<\/style>\n<div class=\"gm-policy\">\n<p class=\"gm-eyebrow\">GPU Mart &middot; Policies<\/p>\n<p class=\"gm-meta\">Effective date: 17 June 2026 &middot; Last updated: 17 June 2026 &middot; Version 1.0<\/p>\n<p class=\"lead\">How configured (CTO) AI systems are quoted, built, changed, cancelled, and delivered, including lead-time and component-availability dependencies.<\/p>\n<h2>1. What build-to-order means<\/h2>\n<p>Build-to-order (CTO) systems &mdash; AI workstations, GPU servers, racks, and pods &mdash; are assembled to your specification. They are not stock items and carry different lead-time, change, cancellation, and return rules from off-the-shelf products.<\/p>\n<h2>2. Configuration sign-off<\/h2>\n<p>The configuration in the accepted quotation is binding. Please verify GPU count, CPU, memory, storage, networking, power, cooling, chassis\/rack units, OS, and software before sign-off. Changes after sign-off may affect price and lead time and require re-quotation.<\/p>\n<h2>3. Lead times and component availability<\/h2>\n<p>CTO lead times are estimates dependent on component availability and vendor allocation. Constrained parts (certain GPUs, networking, storage) may extend timelines. Where a component becomes unavailable, we may, with your permission or as the contract allows, substitute an equivalent approved part (see the <a href=\"\/gpu-mart\/product-disclaimer\/\">availability disclaimer<\/a>).<\/p>\n<h2>4. Changes, cancellation and returns<\/h2>\n<p>Once components are allocated or procured, CTO orders may be <strong>non-cancellable and non-returnable<\/strong> except for defects. Cancellation, if accepted, may incur charges for procured components, labour, and restocking. Defects are handled under the <a href=\"\/gpu-mart\/warranty-support\/\">Warranty &amp; Support Policy<\/a> and your statutory rights.<\/p>\n<h2>5. Build, test and burn-in<\/h2>\n<p>Systems are assembled and functionally tested before dispatch. Optional burn-in, imaging, and configuration services are provided where specified in the quotation.<\/p>\n<h2>6. Delivery and installation<\/h2>\n<p>Delivery follows the <a href=\"\/gpu-mart\/shipping-delivery\/\">Shipping &amp; Delivery Policy<\/a>. On-site installation and commissioning, where purchased, follow the <a href=\"\/gpu-mart\/installation-commissioning\/\">Installation &amp; Commissioning Policy<\/a> and depend on site readiness (power, cooling, network, access).<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>GPU Mart &middot; Policies Effective date: 17 June 2026 &middot; Last updated: 17 June 2026 &middot; Version 1.0 How configured (CTO) AI systems are quoted, built, changed, cancelled, and delivered, including lead-time and component-availability dependencies. 1. What build-to-order means Build-to-order (CTO) systems &mdash; AI workstations, GPU servers, racks, and pods &mdash; are assembled to your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-387","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/pages\/387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/comments?post=387"}],"version-history":[{"count":0,"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/pages\/387\/revisions"}],"wp:attachment":[{"href":"https:\/\/rdp.in\/gpu-mart\/wp-json\/wp\/v2\/media?parent=387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}