/ RMA Repair Engineer 040

RMA Repair Engineer - Trainee

Desired Experience in Years : 0 - 6 months
Number of Openings : 0
Location/s : Hyderabad
RDP is a leading IT Hardware brand for Design & Manufacture of Computing Devices. We Just reached 10 Years but have a presence across India. We promote “Make in India” (MII) by Designing & Manufacturing of Laptop PC, Desktop PC, Tablet PC, All in One PC, Servers and Workstations.

We are catering to the increasing demand of the Indian Product in the IT Hardware segment. To meet this surging growth we are hiring freshers in all the Department to create more employment opportunities and train them for Future growth.


  1. Research and identify solutions to software and hardware issues.

  2. Diagnose and troubleshoot technical issues, including account setup and 

  3. Track computer system issues through to resolution, within agreed time limits.

  4. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).

  5. Refer to internal database or external resources to provide accurate tech solutions.

  6. Ensure all issues are properly logged.

  7. Prioritize and manage several open issues at one time.

  8. Prepare accurate and timely reports.

  9. Document technical knowledge in the form of notes and manuals.


  1. Freshers with Bachelors/Masters degree or Diploma In  Computer Science, Information Technology or relevant field

  2. Must have a take charge personality but also possess a strong teamwork ethic.

  3. Able to work under pressure in a fast-moving environment.

  4. Excellent communication, analytical and problem-solving skills.

  5. Adaptable, flexible and able to multitask.

  6. Presentable; good interpersonal skills; quick learner

Benefits/ Compensation

Terms & Conditions of the Employment:

  1. The initial designation would be Management trainee /Trainee. 

  2. The candidate will be in a training period for first 6 Months and then from 6th Month to 12th Months they will be in the On Job Training. 

  3. The Shortlisted Candidate will have to sign the Employment Bond for the Period of Two (2) Years. 

  4. If the candidate wishes to discontinue the employment within the bond period then they have to pay the training cost of Rs. 80,000/- to the company.

  5. The salary in hand for the first one year will be Rs. 15000/- months. All other benefits like insurance, Travel Allowance and or any allowance applicable to the job role will be provided separately. 

  6. The Notice period after the bond duration will be 60 Days. 

  7. The salary hike is done Annually which depends on the company’s performance & Individual performance. Average hike per year ranges from 5% to 50% on basic. 

Company Mission

Current India is walking towards Atmanirbhar Bharat, and the Government of India has taken a huge initiative at the policy-making level to make it happen by releasing the Vision Document on Electronics Manufacturing Roadmap to make India a powerhouse to reach USD 300Bn in electronics manufacturing by 2026 from a current USD 75Bn.

Make in India (MII) is one such subset Initiative where the Government of India has asked all Government Departments (55,000 in GeM) to buy only Make In India IT Hardware products (where local content is 51% or Class 1 Supplier) this has opened the doors for many Indian brands like RDP to take part in nations mission by manufacturing most affordable high quality make in India IT Hardware products from India to the World by becoming Local Champions.

PLI (Production Linked Incentives) is also a special incentive by the Government of India to local manufacturers to be competitive in the global markets. 

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