GPU Mart · Policies
How GPU Mart handles preorders, backorders, and allocation of constrained GPUs and imported systems, including ETA uncertainty.
1. Why allocation applies
Certain GPUs, accelerators, networking, and imported systems are supply-constrained. Orders for these may be fulfilled on a preorder, backorder, or allocation basis with ETAs that can change.
2. Preorders and backorders
A preorder/backorder reserves your place in the queue; it is not a guarantee of a specific delivery date. We share best-estimate ETAs and update them as supply information changes.
3. Allocation and prioritisation
Where demand exceeds supply, available units are allocated at RDP’s reasonable discretion, considering order confirmation, payment status, and commitments. We may fulfil partially or offer equivalent approved alternatives.
4. Pricing
For constrained or imported items, pricing may be subject to vendor and foreign-exchange variation until order acceptance or dispatch, as stated in the quotation (see Terms of Sale).
5. Deposits, changes and cancellation
Preorders may require a deposit of 25%. Once components are allocated or procured, orders may be non-cancellable; cancellation, if accepted, may incur charges (see Build-to-Order and Returns & Cancellations).
6. Communication
We keep you informed of ETA changes. Status updates: support@rdp.in.