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Case Study Corporate E-Commerce · · 3 min read

E-Commerce at Scale: Why Flipkart Chose the RDP Mini PC for Its Back-Office Network

Flipkart's fulfilment and back-office operations run around the clock. RDP's Mini PC gave Flipkart's IT team the compact form factor, reliability, and TCO a fleet-scale endpoint demands.

Industry: Corporate, E-Commerce
Region: Pan-India
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When your business is e-commerce at India-scale, endpoint compute is plumbing — it has to work, cost little, and be invisible to everyone except the IT team that runs it. RDP’s Mini PC became part of that plumbing across Flipkart’s back-office network.

ClientSectorProductScaleEraGeography
FlipkartE-commerceRDP Mini PCFleet-scale back-office endpointsBack-office standardisationPan-India operations

Client: Flipkart
Product deployed: RDP Mini PC

The Challenge

Flipkart runs one of India’s largest e-commerce operations — fulfilment centres, back-office operations, customer-support floors, and administrative hubs across the country, all on 24/7 cadence. Endpoint compute at that scale has to hit three targets simultaneously: cost-efficient per seat, durable through multi-shift use, and simple enough in its IT profile that deployments and refreshes don’t turn into projects on their own.

The Deployment

Flipkart deployed the RDP Mini PC as a standard endpoint across back-office and fulfilment workstations. The small form factor freed floor space and cable clutter; the standardised build gave IT a single image to maintain; and the low-power profile reduced per-seat operating cost — meaningful at Flipkart’s scale. RDP’s pan-India service footprint matched Flipkart’s geographic spread.

The Outcome

Flipkart got a fleet-scale endpoint footprint with a consistent device profile, predictable TCO, and simpler asset management. The Mini PC became a part of the back-office toolkit that IT doesn’t have to think about — which, at this scale, is the highest compliment an endpoint can earn.

In back-office operations that benefit compounds quietly: shorter boot times before shift handover, simpler re-imaging when a seat is re-assigned, fewer RMA tickets against the same device identity, less cable and heat on a floor where hundreds of seats share HVAC. Individually, none of those are headline numbers. Together, at fleet scale, they are the reason a standardised endpoint pays for itself year on year.

At our scale, an endpoint that ‘just works’ is worth more than an endpoint with a longer spec sheet. RDP delivered on both.

Flipkart IT operations

The Product

The RDP Mini PC is designed for exactly this kind of assignment — fleet-scale deployments where reliability, manageability, and per-seat economics matter more than any single spec. It’s the standard-issue endpoint for organisations that measure computers by the cohort, not by the unit.

This case study was originally produced during 2019 on the legacy RDP website (erp.rdp.in) and has been refreshed for the 2026 editorial programme. Core facts, testimonials, and unit counts are preserved from the original engagement.

About RDP

RDP Technologies Limited is a Hyderabad-based Indian OEM with 14 years of track record, 100,000+ devices shipped, and over 1 million end users across government, education, and enterprise deployments. RDP manufactures from a 28,000 sqft facility, operates 6,000+ GeM-listed SKUs, and is a PLI 2.0 beneficiary with ISO 9001, BIS, and MeitY certifications. Strategic technology partnerships with Intel, AMD, NVIDIA, and Microsoft underpin the product roadmap across desktops, laptops, mini PCs, thin clients, workstations, AI PCs, and servers. Explore the product range or talk to our team.

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